Find answers to common questions about our performance parts, services,
and policies.
Ordering & Payment
How do I place an order?
Contact us through our contact form, email, or phone with the
parts you're interested in and your vehicle details. We'll provide
pricing, availability, and shipping information. Once confirmed,
we'll arrange payment and processing.
What payment methods do you accept?
We accept Zelle, wire transfers, and cash. Payment is required
before shipment or installation. Contact us for payment details
when placing your order.
Are the prices on the website final?
Listed prices are for parts only and do not include shipping or
installation. Final pricing will be confirmed when you place your
order. Prices are subject to change based on availability and
manufacturer pricing.
Shipping & Delivery
How long does shipping take?
Shipping times vary by location and product availability. Most
in-stock items ship within 1-3 business days. Delivery typically
takes 3-7 business days within the continental US. International
shipping times vary. We'll provide tracking information once your
order ships.
Do you ship internationally?
Yes, we ship to select international destinations. Shipping costs
and customs duties vary by country and are the responsibility of
the customer. Contact us for an international shipping quote.
How much does shipping cost?
Shipping costs vary based on product size, weight, and
destination. We'll provide exact shipping costs when you request a
quote. Large items like exhaust systems may require freight
shipping.
Installation Services
Where is installation performed?
All installation services are performed at our facility in New
Jersey. We do not offer mobile installation services. You'll need
to bring your vehicle to us for installation by appointment.
Can I bring my own parts for installation?
Yes, we can install parts you've purchased elsewhere. However, we
cannot guarantee fitment or quality of customer-supplied parts. We
reserve the right to refuse installation of parts we deem unsafe
or incompatible.
How do I schedule an installation appointment?
Contact us through our contact form, email, or phone to schedule
an installation appointment. We'll discuss the work needed,
provide time estimates, and find a convenient appointment slot.
Product Questions
How do I know if a part is compatible with my vehicle?
Use our Vehicle Guide to find parts compatible with your specific
vehicle model. If you're unsure, contact us with your VIN or exact
vehicle details (year, make, model, trim) and we'll verify
compatibility before you order.
Are your parts genuine or aftermarket?
We offer a mix of genuine OEM parts and premium aftermarket
performance parts from reputable manufacturers. All products are
clearly labeled, and we can advise on the best option for your
needs and budget.
Do parts come with warranties?
Most parts come with manufacturer warranties. Warranty terms vary
by product and manufacturer. We'll provide warranty information
for each part when you order. Always register products with the
manufacturer when required.
Returns & Exchanges
What is your return policy?
Returns are accepted for defective or incorrectly shipped items
within 7 days of receipt. Products must be unused and in original
packaging. Custom or special-order items are non-returnable.
Restocking fees may apply. Contact us at [email protected] to
initiate a return.
Can I exchange a part?
Exchanges are possible for defective items or if we shipped the
wrong part. Contact us immediately if there's an issue with your
order. Exchanges for different products may be subject to
restocking fees and price differences.
Still Have Questions?
Our team is here to help! Get in touch and we'll answer any questions
you have.